The more a person has read articles about Incidents, the more likely they are to suspect that assignment rules are disabled. All three Problem assignment rules are enabled, and the reason why no ...

Engineering productivity suffers when meetings, broken tools, bureaucracy and context switching prevent developers from doing focused work.

A single piece of infrastructure has been pulling records out of Salesforce and ServiceNow customer portals across multiple industries for more than a year, according to research published this week ...

Imagine a large UK bank, one that has already spent several years strengthening its mortgage origination capabilities. Its models are accurate. Decisioning is fast. Customer experience scores have ...

Attacker instructions arrive through content the agent reads (a web page, an email, a document, an issue comment, a tool result) rather than from the user typing them. 2026-08 · Outlook · Gareth Heyes ...

Local MCP server exposing two on-demand ServiceNow reports, built from the plan in [[ServiceNow MCP Server — Syslog & Dev Work Reports (Plan)]]. Setup narrative and troubleshooting also live in the ...

Agent-net, the team building an agent-to-agent marketplace where AI agents discover, trust, and pay each other, has released Webagent, an open source harness for ...

There are plenty of laws on the books to hold companies, and potentially their execs, accountable Skynet is coming soon, and also there's this Nigerian prince with a $20 million fortune who wants to ...